Share all questions
The moderator can use the tools to group similar questions together so that the chairman does not need to answer the same question multiple times. Where the moderator does this, we suggest that the Chairman acknowledge that the one question is from multiple shareholders
Commit to responding to all questions
Where time does not permit a response or acknowledgement of all questions during the meeting, companies should make use of the platform to provide responses online after completion of the meeting
Explain any inability to answer
Companies retain the right to not answer questions that are considered inappropriate based on content. The Chairman could simply acknowledge receipt of the question but indicate that it will not be answered in the AGM as it does not pertain to the items of business, but the company will respond directly to the holder after the meeting
Use a poll
Voting must be conducted by poll for virtual meetings and is also strongly advised for hybrid meetings
How are companies managing Q&A in 2020?
Discover how companies handled Q&A at online meetings during April and May 2020