
Recognized leader in mortgage asset services
For over 30 years, Computershare has provided specialized services and solutions to the mortgage markets. We pride ourselves on our relationship-based service delivery model, which combines experienced staff and advanced technologies.
What we offer
We work on a variety of mortgage-related structures, including commercial loans, residential loans, financing, and mortgage-backed securities.
Our services
Trustee, securities administration, paying agent, and registrar services
Our products and services include:
Issuing, delivering, and registering certificates
Distributing principal and interest, monthly payment date reports, and 1099s to certificate holders
Distributing fees and other payments from the trust account
Acting as certificate transfer agent
Calculating principal and interest distributions to security holders
Allocating losses
Calculating credit enhancement amounts
Preparing and distributing consolidated collateral and security information reports to the trustee, issuer, security holder, rating agencies, and other interested parties
Exercising optional redemptions
REMIC/grantor trust tax administration
Expertise with modeling structures based on the governing documents, and further stress test each waterfall model to ensure consistency with the governing document. Our securities administration services include:
Calculating required accruals of original issue discount and market discount
Preparing form 1066Q reports for REMIC residual interest holders quarterly
Preparing 1066 REMIC tax returns for residual interest holders and filing them with the Internal Revenue Service annually
Preparing form 1099 reporting for regular interest holders
Preparing form 1041 grantor trust tax returns
Preparing various SEC filings including forms 8K, 10K, and 15
Verification agent
Gain insight into your servicers’ procedures and ongoing activity for mortgage loan warehouses, securitizations, and financing facilities. We provide customized monthly and quarterly reviews, monthly delinquent loan monitoring, and on-site servicer visits. Our services include:
Borrower base reporting
Funding date verification
Delinquent and corporate advance verification
Servicer reconciliation and advance reimbursement verification activities
Mortgage loan data aggregation and servicing
Using our collateral management systems, we act as a parallel process servicer to verify the work and processes for each of your servicers. We provide customized services for more than 900 active loan servicers who report on approximately 5 million loans and more than 4,000 mortgage-related transactions. We can help you with:
Loan administration
Collecting servicer data files and reports
Verifying servicer ARM rate adjustments, collateral principal, and interest calculations
Reconciling servicer reports
Collecting servicer monthly remittances
Reviewing servicer monthly reporting for quality and timeliness
Aggregating loan data for investor reporting
Verifying prepayment penalties
Overseeing participation agent and servicer for reverse mortgages
Default administration
Delinquency review, reconciliation, reporting, and timeline management
Loss mitigation
Reviewing and approving actions in the best interest of the trust
Maintaining deal-level matrix of contractual modification parameters
Partnering with servicers on specialized modification programs to address market conditions
Loss review
Validating amounts, calculations, and legitimacy of expenses
Reviewing losses from unsupported amounts, errors in loan servicing, un-claimable amounts, and curtailments by MI insurer
Portfolio analytics and surveillance
Our expert Portfolio Analytics and Surveillance (PAS) team can help you with loan and default servicing, master servicing, surveillance, forensic loan reviews, and customized reporting.
We independently monitor servicer activities, which includes evaluating servicer operating procedures and overall servicing practices. Then we make recommendations for enhancing servicer processes and strategies related to portfolio delinquency management, including early- and late-stage collections, loss mitigation, foreclosures, and real estate owned loans.
Benefits of portfolio analytics and surveillance include:
Heightened portfolio surveillance
Adaptation to market trends
In-depth analysis of your portfolio
Servicer, loan, and process level recommendations
Loan exception trigger monitoring
Forensic loan reviews
Full liquidation verification and recalculation
Customized reporting
Increased transparency and robust reporting
Our advanced data aggregation capabilities and systems provide loan- and summary-level reports, servicer and portfolio benchmarking, and trend analysis and performance reporting to help you identify and manage credit risk. With our online Interactive Portfolio Surveillance tool, you can view, filter, and trend portfolio performance. The tool gives you greater transparency into loan, servicer, and portfolio data, which you can use to support your in-house or external surveillance efforts.
Data integrity
We provide complete, accurate, and timely data. We manage:
Data collection, scrubbing, and validation
Data gap analysis, data mapping and normalization
Exception identification and resolution
Servicer collaboration and communication
Customized strategies
We can work with you to develop a customized surveillance strategy that may include:
Loan performance triggers
Program compliance reviews
On-site servicer reviews and oversight
P&I, corporate, and escrow advance verification
Funds aggregation, verification, and disbursement services
Consultative services such as process mapping and implementation of industry best practices
As a leading financial institution, Computershare can support your cash management needs, including managing and disbursing funds for lending facilities, high-volume table fundings, and trusts.
Our products and services include:
Establishing and maintaining eligible accounts at eligible institutions
Accounting for all investment receipts, including reconciling expected cash receipts with actual receipts
Disbursing funds per instructions
Providing quick turnaround on high-volume wire activity
Investing daily receipts
Securing platform for transmission of payment instructions (CTS Link Direct)
We are a team dedicated to providing premier document custodial services to residential mortgage issuers, asset-backed issuers, commercial mortgage issuers, FHLBs, and major lending institutions. With more than 40 years of experience, we provide certification, safekeeping, and custodial services for more than 400 different clients and issuers.
With operations in Minnesota and Pennsylvania, we hold more than 17 million residential, commercial, and asset-backed collateral files in safekeeping. We are approved to act as custodian for Fannie Mae and Freddie Mac, and our vaults meet agency requirements, including security features such as dual access controls, two-hour fire rating, and full business continuity plans.
Experienced in nearly all mortgage and consumer loans across the credit spectrum (e.g., conforming, non-conforming, agency, FHA/VA, FHLB, prime, NPL/RPL, QM, Non-QM, REO, SFR, Fix and Flip, auto, timeshare, consumer loans, Solar, Equipment Leases, etc.)
Relationship-based service delivery model: dedicated relationship managers closely aligned with loan review teams.
Size and scale in a controlled environment: One of the largest custodial facilities in the U.S. with industry leading security features (e.g., dual access controls, two-hour fire rating, and full disaster recovery/business continuity plans).
Services provided:
File reviews, certification, pooling, safekeeping, and release processing for: mortgage originators, aggregators, investment banks, servicers, ABS, CMBS and RMBS issuers, FHLBs, and major lending institutions
Asset Backed Securities – Full suite of custodial services including Electronic Vault capabilities for electronic issued Chattel or Notes
Document Inventory
Imaging
File releases – electronic and paper
File delivery – flow, bulk and MSR’s
Interactive Custodial Services - flexible, web-based, real-time loan file updates every 30 minutes
Comprehensive reporting including loan detail, exception, released loan, etc.
We provide back-office support and reporting services to investors, owners, and lenders of REO rental properties. Our services include:
Data aggregation, validation, and reporting
Obtaining asset-level reporting from property managers
Validating data for accuracy and program parameters
Normalizing data to client specified reporting requirements
Reconciling monthly property data to property-level setup data (i.e., rents received vs. expected)
Flexible, web-based reporting, including rolled-up and property-level reporting
Periodic property-level updates
New tenant/rental information
Asset-level improvements
Updated property values
Customized data validation
Validating expenses compared to client-defined parameters
Completing advance verification
Performing expense validation (approved vs. actual)
Reviewing and validating tax and insurance payments
Confirming approvals on capital improvements
Cash aggregation, reconciliation, and disbursement
Managing working capital accounts
Reconciling cash receipts (expected vs. actual)
Segregating all non-rental receipts
Disbursing funds
Financial accounting and/or fund administration support
Providing customized property-level reporting
Resolving discrepancies
Providing comprehensive fund administration services
The Computershare advantage
Why Computershare?
Computershare Corporate Trust is an industry leader with US$6.6 trillion of debt under administration, US$257.7 billion in assets under administration and cross-border capabilities including US$1.5 trillion in funds movements across 75+ currencies in foreign exchange and distributions.
of debt under administration
in assets under administration
in funds movements
currencies in foreign exchange and distributions
*Data for the 12-months ending June 30, 2025. Debt under administration (DUA) includes all issues within the paying agency system of record. All totals are in US dollars. CA$ to US$ exchange rate 0.73493 on June 30, 2025.
Computershare does not provide legal or tax accounting services for its customers. Customers should always consult their own professional tax and legal advisors in connection with any effort to qualify a particular transaction for favorable treatment under applicable tax laws and regulations.
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